Overview · IT Digital OCC

IRSL Command Center

2 services impacted ap-southeast-1 · ap-southeast-2 · eu-west-1 1,284 req/s · p95 132msUTC --:--:--

IRSL Command Center · Monthly Review

Executive Summary

Monthly health snapshot for IRSL operations, security, project, KPI, and team readiness — combining Cloudflare real-time telemetry with manual operational reporting.

Open Monthly Review View KPI Performance

71%

Healthy

Active inc.

Products

Source status

Every module in the IRSL Command Center, labeled by its current data source

Mixed Source· API + Manual

Overall Team Health

Mixed Source

Ops + incidents + projects + KPI

Source: Combined

Cloudflare API Status

Real API

Worker proxy reachable

Source: Cloudflare Worker

Service Stability

Real API

5xx error rate

Source: Cloudflare HTTP Analytics

Security Posture

Real API

Latest security events & WAF actions

Source: Cloudflare Security Events

Incident Status

Manual Update

Total / major / RCA

Source: Manual Incident Update

Project Health

Manual Update

6-project portfolio

Source: Manual Project Update

KPI Performance

Mixed Source

Reliability · Security · Delivery · Cost

Source: Cloudflare + Manual + Coming Soon

Team Readiness

Manual Structure

Infra Cloud · DevOps · Operation Support

Source: IRSL Operating Model

AWS Billing

Coming Soon API

MTD, forecast, optimization

Source: AWS Cost Explorer API

Monthly Review Readiness

Mixed Source

Ready-to-present sections

Source: Dashboard + Manual

Executive summary — this month vs. last month

High-level health, delivery and security signals for management review

MoM

Data sources:Real APIconnected to live source·Manual Updatemaintained manually·Coming Soon APIplaceholder / future API integration

Real API

Cloudflare Requests

412M

Prev: 388M Improved

30-day total across edges

Source: Cloudflare HTTP Analytics

Real API

5xx Responses

0.42%

Prev: 0.61% Improved

Service stability · target ≤ 1%

Source: Cloudflare HTTP Analytics

Real API

Latest Security Events

1,284

Prev: 1,107 Worse

From latest Cloudflare fetch

Source: Cloudflare Security Events

Real API

WAF Events

962

Prev: 844 Worse

Block / Challenge / Managed

Source: Cloudflare Security Events

Real API

Service Stability KPI

Pass

Prev: Watch Improved

5xx rate ≤ 1% · calculated from Cloudflare

Source: Calculated · Cloudflare API

Real API

Cybersecurity Posture KPI

Watch

Prev: Watch Stable

Critical-path coverage from Security Events

Source: Calculated · Cloudflare Security Events

Real API

WAF Visibility KPI

Pass

Prev: Pass Stable

Data completeness on 8 required fields

Source: Calculated · Cloudflare Security Events

Manual Update

Total Incidents

Prev: 9 Improved

1 SEV1 · 2 SEV2 · 4 SEV3/4

Source: Manual Incident Update

Manual Update

MTTR

24 min

Prev: 31 min Improved

Target ≤ 30 min · Jira coming later

Source: Manual Incident Update

Manual Update

Projects Health

5 / 6 On-track

Prev: 4 / 6 Improved

1 at-risk · PrakanTidloh API EOL

Source: Manual Project Update

Manual Update

Cloud Cost Optimization

3.1%

Prev: 2.4% Improved

Target ≥ 2% · AWS Cost Explorer coming later

Source: Manual Billing Update

Manual Update

AI-assisted Coding Coverage

48%

Prev: 41% Improved

Target ≥ 50%

Source: Manual AI Usage Report

Coming Soon API

Monthly Uptime

—

Prev: — Stable

Awaiting Uptime Kuma API

Source: Uptime Kuma API coming soon

Coming Soon API

Uptime Kuma Summary

—

Prev: — Stable

Up / Down monitor counts pending

Source: Uptime Kuma API coming soon

Coming Soon API

SEO / PageSpeed Score

—

Prev: — Stable

Per-domain Core Web Vitals pending

Source: Google PageSpeed Insights API coming soon

Coming Soon API

Bot Protection

—

Prev: — Stable

Likely-automated traffic share pending

Source: Cloudflare Bot Analytics coming soon

Coming Soon API

DDoS Monitoring

—

Prev: — Stable

L3/L7 attack timeline pending

Source: Cloudflare DDoS Analytics coming soon

Data Integration Coverage

Honest view of which modules are powered by real APIs vs. manual or coming soon

Transparency

Connected

Cloudflare API Coverage

100%

Domain selector, traffic analytics, cybersecurity overview, and WAF events are using real Cloudflare API data.

In Progress

Overall Dashboard Real Data Coverage

40%

Cloudflare modules are real API data. Uptime Kuma, PageSpeed, Projects, KPI manual sources, and Incidents are still manual or coming soon.

Roadmap

Manual / Coming Soon Coverage

60%

Remaining modules will be integrated in later phases.

Real API Data

Live integrations powering the module

Connected

Domain Selector100%

Cloudflare API

Traffic Analytics100%

Cloudflare API

Cybersecurity Overview100%

Cloudflare Security Events

WAF Events100%

Cloudflare Security Events

Cloudflare KPI Mapping70%

Partially real, calculated from Cloudflare API

Manual / Coming Soon

Pending integration or manual update

Roadmap

Uptime Kuma Summary—

Coming soon API

SEO & PageSpeed—

Coming soon API

Projects Status—

Manual Update

KPI Performance30%

Manual Update / Partial API

Incidents & RCA—

Manual Update

Team Operating Model—

Manual Structure

Key performance indicators

Targets for the Infra Resilient Team — rolling 30 days.

Details

Cycle Time — Dev to Deploy

0.7 d

Target ≤ 1 dayOn target

MTTR

24 min

Target ≤ 30 minOn target

Uptime

99.94%

Target ≥ 99.9%On target

Cloud Cost Optimization

3.4%

Target ≥ 2%On target

AI-assisted Coding Coverage

46%

Target ≥ 50%Watch

System health

Production services owned by the team

71% healthy

Edge / CDN (CloudFront)

Operational

Infra Cloud · ap-southeast-1 · 22ms · 99.99% uptime

API Gateway

Operational

Infra Cloud · ap-southeast-1 · 78ms · 99.98% uptime

Auth / OIDC

Operational

Operation Support · global · 61ms · 99.96% uptime

Loan Origination DB

Degraded

Infra Cloud · ap-southeast-1 · 212ms · 99.71% uptime

CI/CD Pipeline (GitHub → ArgoCD)

Operational

DevOps · global · — · 99.94% uptime

AI Gateway

Operational

DevOps · ap-southeast-1 · 340ms · 99.92% uptime

Partner Tenancy Router

Outage

Infra Cloud · ap-southeast-1 · — · 97.1% uptime

Next actions

Owner commitments for this week

Failover test for Partner Tenancy Router

R. Boonchai · Infra Cloud · due Today 16:00

Cut over PrakanTidloh to new premium API

S. Achara · Infra Cloud · due Jul 08

Roll out Copilot to remaining 18 engineers

N. Chayanan · DevOps · due Jul 05

Tune Tidlor read-replica lag alerts

K. Pongsak · DevOps · due Jun 28

Refresh on-call runbook for Tidjai

P. Wassana · Operation Support · due Jun 30

Recent incidents

Live + last 72h

All incidents

ID	Title	Sev	Status	Owner
INC-20512	Partner Tenancy Router returning 502s Motor White Label · Infra Cloud	SEV1	Investigating	R. Boonchai
INC-20509	Loan calculator latency spike on Tidlor Tidlor Website · DevOps	SEV2	Identified	K. Pongsak
INC-20505	PrakanTidloh premium API timeouts PrakanTidloh Website · Infra Cloud	SEV2	Monitoring	S. Achara
INC-20498	AI Gateway rate-limit misconfig AI Digital · DevOps	SEV3	Resolved	N. Chayanan
INC-20494	Tidjai non-login flow 500 on submit Tidjai App / Non-login · Operation Support	SEV3	Resolved	P. Wassana

Project risks

Top open risks

Projects

High

Partner tenancy isolation untested at peak load

Motor White Label · R. Boonchai · due Jul 03

High

Legacy premium API EOL in 21 days

PrakanTidloh Website · S. Achara · due Jul 17

Medium

Copilot adoption below 50% target

AI Digital · N. Chayanan · due Jul 10

Medium

Loan calc DB read replica lag

Tidlor Website · K. Pongsak · due Jul 05

Low

Captcha provider rate-limit changes

Tidjai App / Non-login · P. Wassana · due Jul 14

Team workload

Capacity across the three squads

Live

Infra Cloud

4 members · 20 open tickets

75%

Average capacity utilisation

DevOps

4 members · 18 open tickets

74%

Average capacity utilisation

Operation Support

3 members · 43 open tickets

85%

Average capacity utilisation